Q. |
How do I check my card balance? |
A. |
Go to www.showmybalance.com, enter your card number and pin number. Your pin number was printed on the receipt when the gift card was issued.
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Q. |
Is there a monthly card fee deducted from my balance? |
A. |
No.
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Q. |
Will my card expire? |
A. |
Please check the terms and conditions on your card as some cards may have an expiration date.
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Q. |
Can I use my card in a shop/hotel/restaurant other than the name on the card? |
A. |
No. You can only use your card in the business from which it was issued. If it is a card from a chain store or hotel group, you can use your card in any of the stores or hotels in the group.
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Q. |
Can the Gift Card be replaced if lost or stolen? |
A. |
Replacement of a lost or stolen card is at the sole discretion of the business that issued the card.
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Q. |
Can I reload my Gift Card with additional funds? |
A. |
Yes. Go back to the location that issued the card and they will top it up by an amount of your choosing.
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Q. |
Can the card be used for part payment of a transaction? |
A. |
Yes. As long as there are sufficient funds on your card you can use it for full or part payment of a transaction in the business from which it was issued.
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